CASH COLLECTOR WITH DUTCH

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Brno, CZ  Administration  Economics and corporate finance  Customer service Full time job Higher professional

What is a purpose of this job?

Proactive collection of debt from customers in accordance with agreed payment terms, using appropriate chasing techniques. Reconciliation and maintenance of customer’s accounts.

Principal accountabilities:

  • Ensure 3rd party debtors are proactively chased and pay within agreed payment terms to maintain overdue debt and DSO (Days Sales Outstanding) within agreed target levels
  • Monitor payment performance of customers and escalate immediately where appropriate
  • All CRM (Customer Relationship management) activities reviewed and followed daily
  • Maintain accurate and up to date all chase records and interaction with customers in CRM
  • Daily review of credit hold list and follow up with customers – (list of sales orders held due to overdue)
  • Highlight all customer’s disputes and record in SAP immediately to ensure quick turnaround
  • Daily review and follow up on all disputes on assigned customer’s accounts
  • Daily review and follow up with customers on unallocated payments
  • Issue copy invoices/credit notes and account statements as required
  • Liaise with Credit Risk team to ensure accurate data is maintained and all risks to collections are identified

What are our requirements for this role?

  • Working Experience: experience in Business to Business accounts receivable role (credit control, cash collections) or Experience working in shared service center would be highly preferable.
  • PC: Advanced level of Microsoft Office (excel), SAP knowledge preferable
  • Language: communicative English AND communicative DUTCH
  • Other Skills: SAP knowledge is an advantage (AR & GL modules, FSCM module).
  • Excellent and effective verbal and written communication skills
  • Assertive and diplomatic approach

 

What can we offer you?

* Emphasis on work-life balance. We have flexible working hours reduced to 37.5 hours per week. In addition, 5 weeks of vacation and 3 flexible days.

* You can work in the comfort of your home two days a week and on other days, you meet your colleagues in the pleasant environment of our modern offices near the city center.

* We support your career within our company. You will have a wide range of opportunities for further professional growth and development.

* We support your further education – e.g. ACCA certification and access to LinkedIn Learning. We offer soft skills trainings, language courses and we also support various wellbeing activities such as yoga classes or seminars/workshops on related topics

* We are used to support and help each other – does this sound like a cliché? But it is not in Atlas Copco.

* We offer annual salary increase, Multisport card and we contribute up to CZK 2000 per month for pension insurance, etc..